Seoul Shine Auto Spa Privacy Policy
This Privacy Policy describes how Seoul Shine Auto Spa collects, uses, and discloses information related to your use of our website and online services (referred to as "our site" or "this service"). We are committed to protecting your privacy and handling your information in a responsible manner, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where relevant.
Information We Collect
We collect various types of information in connection with your use of our site:
1. Information you provide directly to us: This includes information you submit when you use our services, fill out forms on our site, contact us, or interact with us. This type of information may include personal identifiers such as your name, contact details like email address and phone number, and information about the services you are interested in or have booked, and potentially vehicle details relevant to the services we provide.
2. Information collected automatically: When you visit our site, we may automatically collect certain information about your device and usage. This information may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We collect this data to understand how users interact with our site, improve our services, and for security purposes.
3. Information from cookies and tracking technologies: We may use cookies, web beacons, and similar technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us improve our site and your experience, see which areas and features of our site are popular, and count visits.
How We Use Your Information
We use the information we collect for various purposes:
- To provide, operate, and maintain our services.
- To process your inquiries and fulfill your requests for services.
- To communicate with you, including responding to your comments, questions, and requests.
- To send you technical notices, updates, security alerts, and support and administrative messages.
- To personalize and improve your experience on our site.
- To monitor and analyze trends, usage, and activities in connection with our site.
- To detect, investigate, and prevent fraudulent transactions and other illegal activities, and protect the rights and property of Seoul Shine Auto Spa and others.
- To comply with our legal obligations.
- To perform other functions as otherwise described to you at the time of collection.
Legal Basis for Processing (for users covered by GDPR)
We process your personal data based on the following legal grounds:
- Performance of a contract: Processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract (e.g., providing services you have booked).
- Your consent: We may process your data based on your consent, which you can withdraw at any time.
- Legitimate interests: Processing is necessary for our legitimate interests, provided these are not overridden by your fundamental rights and freedoms (e.g., improving our services, preventing fraud).
- Legal obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
Data Sharing and Disclosure
We do not share your personal information with third parties except in the following circumstances:
- With service providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as website hosting, data analysis, email delivery, and customer service. These third parties are obligated to protect your information and use it only for the purposes for which it was shared.
- For legal reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing, or protect the personal safety of users of the service or the public.
- Business transfers: In the event of a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred as part of that transaction.
Data Security
We implement reasonable security measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your information.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.
Your Data Protection Rights (for users covered by GDPR)
Depending on your location and applicable law, you may have the following rights regarding your personal data:
- Right to access: You have the right to request a copy of the personal data we hold about you.
- Right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to withdraw consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact information provided below.
Cookies
Our site uses cookies to enhance your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Children's Privacy
Our service is not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and you believe your child has provided us with personal data, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Seoul Shine Auto Spa
107 Nonhyeon-ro, Gangnam-gu, Seoul, 06132, South Korea